IT, project and customer management
Network, server and device monitoring.
* the module for the office is currently in Beta version -
Check what is available and what we are working on
Service-Desk
#Firmy / Kontrahenci, #Panel sterowania, #Zgłoszenia / Incydenty, #Projekty (z wykresem Gantta), #Umowy / Kontrakty, #Faktury, #Raporty / Analizy
Companies that offer their services to clients need a tool that will be able to manage the work on these servicesYou also need to monitor and solve problems reported by customers
This requires a report / incident handling module from which problems may ariseEveryone is obviously assigned to a specific customerAt the end of the month, every customer will receive an invoice calculated automatically based on the contract and the time spent by the employee handling the notification
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Network monitoring
#Firmy / Kontrahenci, #Panel sterowania, #Zgłoszenia / Incydenty, #Umowy / Kontrakty, #Faktury, #Baza CMDB, #Raporty / Analizy, #Baza wiedzy, #Wersja mobilna strony, #Monitoring urządzeń, sieci i usług
Monitoring networks, network devices and servers has never been easierUsing Sky-Desk, you can easily configure full monitoring of the entire network yourselfNow you can decide for yourself whether you want to be informed about the ending place on the server / computer, or excessive load on processors / memory or other selected things
Set SLA groups and types of failure notifications yourself, be it your servers or your clients' servers
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CRM - project management
#Podręczna wyszukiwarka, #Kalendarz, #Firmy / Kontrahenci, #Panel sterowania, #Zgłoszenia / Incydenty, #Projekty (z wykresem Gantta), #Umowy / Kontrakty, #Faktury, #Wewnętrzny chat, #Oferty, #Zamówienia, #Raporty / Analizy, #Zarządzanie dokumentami
Customer relationship management is a very important part of the company's operationRunning a client project so that it is satisfied requires continuous management, reminding and determining the scope of work between employeesA blackboard and a marker pen are not enough for such workEmail communication is also not effective enoughFor this you need a tool to manage projects, tasks and communication with the clientThis is what Sky-Desk offers with the proposed modules
And if you need more advanced tools, select additional modules from the available list, or write us an email you need and we'll add some
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Managing a large company
#Podręczna wyszukiwarka, #Kalendarz, #Firmy / Kontrahenci, #Produkty / Usługi, #Panel sterowania, #Zgłoszenia / Incydenty, #Projekty (z wykresem Gantta), #Zarządzanie językami, #Umowy / Kontrakty, #Faktury, #Problemy, #Tablica aktualności, #Wewnętrzny chat, #Baza CMDB, #API - do integracji z innymi systemami, #Raporty / Analizy, #Baza wiedzy, #Zarządzanie dokumentami, #Wersja mobilna strony, #Monitoring urządzeń, sieci i usług
Managing a large or small company is a river topicEveryone can have different needs, that's why we will present only pre-recommended modules and if you can't decide what you will need, please contact us - we'll advise you what you need
Email support, Customer / contractor database, Calendar synchronized with a mobile phone, Invoicing, SMS and email notifications, Printouts, Reminders, Workflow reports, Documents, Warehouse, Products, Reports / Analyzes, Knowledge base, Language versions, Internal messenger
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